Chick-fil-A Marketing Leader

Requirements:

• Ability to work at least 40 hrs/wk (with some degree of flexibility to service events)

• Worked at CFA FM 1960 & Eldridge at least 1 Year (or external comparable work experience)

• Ability to be trained in FOH

• Knows our Vision, Mission and Core Values 

• ServSafe Manager certified 

• Possess a valid driver’s license

• No unresolved issues regarding restaurant policies

• Leadership approval

Skills:

• Demonstrates creativity, sales and marketing forte, self-starter and good negotiation skills

• Strategic thinker in planning and implementing marketing initiatives and promotions

• Demonstrates a growth and win mindset - results oriented, quick study

• Relationship builder, coach others to perform

• Outgoing, friendly, works well with the public, networks well, involved in the community

• Servant Leader, team oriented with a passion for people and world class service

• Well organized with excellent verbal, written and electronic communications skills

Job Responsibilities:

• Develop the annual marketing plan to build/drive external sales through various channels (Catering, CFA Delivery, Spirit Nights etc.) and boost employee satisfaction:

  • Develop a plan to ensure Emotional Connections Marketing (ECM) daily and REMARKable experiences are taking place

  • Create and execute In-store and outside marketing activities

    • Ensure Chick-fil-A Cow is leveraged as needed (Cow mascot, plush cow)

  • Involve the team in community-wide events

• Develop program for weekly team member recognition based on performance and Winning Hearts Everyday (WHED) strategy

• Develop program for monthly team member recognition associated with special events (birthdays, work anniversaries, other special occasions)

• Respond to CFA Cares in a timely manner

• Work alongside Mind Dance Marketing on market level initiatives and leverage them for individual, store focused activities

• Manage team members in assisting with the execution of events 

• Manage the store’s social media presence on all applicable platforms

• Communicate with the Catering & Delivery Director on key marketing metrics, garner feedback on the marketing plan and discuss trends that impact other areas of operation

• Effectively manage the store’s overall marketing spend, including marketing supplies, in such a way that items can be used multiple times across events and activities. 

• Build and manage relationships with CFA V.I.P. guests (valued customers)

• Attend monthly Chamber of Commerce meetings as a representative of the restaurant to build and maintain relationships with business partners (schools, businesses, hospitals etc.)

• Train and develop team/guests on @CFA marketing tools e.g. CFA One App

• Ensure promotions are properly advertised (signage, social media, etc.)

• Manage physical store ambience and presentation

Benefits:

• Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!

• CLOSED on Sunday! Spend time with family, rest or worship if you choose. Do you!

• Eligible Team Members can apply to receive a Remarkable Futures™ Scholarship from Chick-fil-A, Inc. – up to $25,000!

• Eligible Team Members can receive FREE COLLEGE EDUCATION!

• Team Members have the opportunity to make an impact beyond the restaurant, as we serve our local communities 

• FREE employee meal!

• Opportunities to build a career in a dynamic business, become a leader or maybe even an Operator one day. Sky’s the limit!

• Eligible team members can earn paid time off the longer their employment time at the store

• Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, dental and vision and 401K

• Competitive pay, with the opportunity for increases based on performance

• Employee referral program

• And so much more!